Onboarding & Credit

Director ID Verification Checklist

How to check the directors behind a company customer — confirming who they are, that they hold a director ID and that their history does not flag undue risk.

What this checklist covers

  • Confirm who the company's directors actually are
  • Verify directors against the ASIC register
  • Understand the director ID requirement and check it
  • Spot directors linked to a pattern of failed companies

6 min

Before you start

When you trade with a company on credit, the directors are the people behind it — and the ones you may need a guarantee from. Knowing who they are, and their track record, sharpens your risk view. Have your verification sources ready.

  • The company's correct legal name and ACN.
  • Access to the ASIC register for current and former officeholders.
  • Identity details for any director giving a personal guarantee.
  • Your policy on what director history warrants caution.

Step 1 — Identify the directors

  1. Pull the company's current directors and secretaries from ASIC.
  2. Confirm the names match the people you are actually dealing with.
  3. Note the appointment dates — very recently appointed directors of a struggling company can be a flag.
  4. Record the directors against the customer file.
  5. For any guarantor, capture full legal name, date of birth and residential address as needed for the guarantee.

Step 2 — Check the director ID requirement

  1. Be aware that company directors in Australia are required to hold a unique director identification number (director ID).
  2. Where relevant, ask the director to confirm they hold a director ID.
  3. Treat a director who cannot or will not confirm one as a prompt for closer scrutiny.
  4. Use the director ID regime as a reminder that the person is accountable and traceable.
  5. Keep your verification notes with the account.

Step 3 — Assess director history

  1. Search whether the directors have been involved in companies that failed, especially recently.
  2. Watch for phoenix-style patterns — the same people behind a string of collapsed entities.
  3. Check for disqualified directors or adverse ASIC actions.
  4. Weigh the findings into your credit limit and your decision on security.
  5. If the history is concerning, tighten terms or require a guarantee and PPSR registration.

Common mistakes

  • Never checking who is actually behind the company you are crediting.
  • Taking a guarantee without confirming the guarantor's identity.
  • Ignoring a director's links to previously failed businesses.
  • Overlooking very recent director changes at a shaky company.
  • Failing to record your director checks for the next reviewer.

Knowing the people behind a customer is part of knowing the risk. The Merion tools help you keep these checks organised. This is general information, not legal advice — verify identity in line with your obligations and policy.

Key takeaways

  • Know exactly who the directors behind a company customer are
  • Confirm a director ID and treat reluctance as a flag
  • Screen directors for links to failed or phoenix companies
  • Feed director history into your limit and security decisions

Frequently asked questions

What is a director ID?

It is a unique identification number that company directors in Australia are required to hold, designed to make directors traceable and to curb illegal phoenix activity. It is a useful signal that the person behind the company is accountable.

Why check a director's history of past companies?

A director repeatedly behind failed businesses, particularly phoenix-style collapses, is a meaningful risk indicator. The entity may be new and clean on paper, but the people running it carry their track record with them.

Do I need to verify directors for every company customer?

Scale it to the exposure. A small prepaid order needs little; a significant credit limit or a personal guarantee justifies confirming who the directors are and checking their record before you commit.

Free invoicing tools

Work the checklist, then get paid

Use the free Invoice Generator, then let Merion recover anything that goes unpaid — commission-only.